Can I submit a request for a pre-order item?

Yes, we can accept requests for pre-order items! 

When do I need to pay for a pre-order?

We require payment upfront for all pre-orders. When you place the order with us we will review the order and then charge you at that time. We can not charge for pre-orders when they release, only when the order is made with us.

Can I cancel a pre-order?

This depends on the store we purchase from. Most Japanese stores do not accept cancellations so therefore we also can not cancel pre-orders once we have ordered from the shop.

If the shop does accept cancellations then we can cancel an order made with us as well.

I'm ready to pre-order!

Great! The order process is identical to a normal order so click below to get started.

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