Can I submit a request for a pre-order item?
When do I need to pay for a pre-order?
We require payment upfront for all pre-orders. When you place the order with us we will review the order and then charge you at that time. We can not charge for pre-orders when they release, only when the order is made with us.
Can I cancel a pre-order?
This depends on the store we purchase from. Most Japanese stores do not accept cancellations so therefore we also can not cancel pre-orders once we have ordered from the shop.
If the shop does accept cancellations then we can cancel an order made with us as well.
I'm ready to pre-order!
Great! The order process is identical to a normal order so click below to get started.