What shipping options are available?
We offer a variety of shipping options from Japan Post and FedEx. All methods include a tracking number.
EMS (Express Mail Service)
| Average Delivery Time | 2-5 days ( Depending on your country, COVID-19 delays may be in effect! Average time: 10~14 days. ) |
| Insurance | Up to 20,000 yen, more available on request for some items For packages exceeding 200,000 yen in value, we will charge an additional 2800 yen handling fee (required by Japan Post) |
| Tracking | Included |
| Benefits | Safe and fast, EMS is often the best choice for ensuring your items arrive quickly. This method gets priority over other Japan Post methods. |
| Limits | USA/Guam Length + (Height+Width)*2 is less than 275 centimeters Max Length: 150 centimeters Max Weight: 30kg (30,000 grams) Rest of World Length + (Height+Width) x 2 is less than 300 centimeters Max Length: 150 centimeters Max Weight: 30kg (30,000 grams) or 20kg (20,000 grams) depending on the country Please see our shipping calculator for exact limits for your country. For accurate EMS quotes, you need to know the package weight only. |
FedEx International Priority
| Average Delivery Time | 1-4 days ( Depending on your country, COVID-19 delays may be in effect! Average time: 3~7 days. ) |
| Insurance | Up to USD$1000 |
| Tracking | Included |
| Benefits | Safe and fast, FedEx can be an excellent option for shipping heavy, small items such as books. FedEx Priority will arrive faster than Economy. Can ship larger and heavier items than Japan Post. Cheaper than DHL for most cases to the USA. |
| Limits | Length + (Height+Width)*2 is less than 330 centimeters for larger items please contact us Max Length: 274 centimeters Max Weight: 68kg (68,000 grams) for heavier items please contact us. Please see our shipping calculator for exact limits for your country. For accurate FedEx quotes, you must know the package weight and size. Food and Drinks can not be shipped by this method. |
FedEx International Economy
| Average Delivery Time | 2-5 days |
| Insurance | Up to USD$1000 |
| Tracking | Included |
| Benefits | Safe and fast, FedEx can be an excellent option for shipping heavy, small items such as books. Can ship larger and heavier items than Japan Post. |
| Limits | Length + (Height+Width)*2 is less than 330 centimeters for larger items please contact us Max Length: 274 centimeters Max Weight: 68kg (68,000 grams) for heavier items please contact us. Please see our shipping calculator for exact limits for your country. For accurate FedEx quotes, you must know the package weight and size. Food and Drinks can not be shipped by this method. |
DHL
| Average Delivery Time | 2-5 days ( Depending on your country, COVID-19 delays may be in effect! Average time: 3~7 days. ) |
| Insurance | For insurance with DHL please contact us before arranging your shipment with the package value. |
| Tracking | Included |
| Benefits | Safe and fast, DHL can be an excellent option for shipping heavy, small items such as books. Can ship larger and heavier items than Japan Post. Cheaper than FedEx for Australia and some parts of Europe |
| Limits | Max Size: 120 x 80 x 80cm Max Weight: 70kg (70,000 grams) for heavier items please contact us. Please see our shipping calculator for exact limits for your country. For accurate FedEx quotes, you must know the package weight and size. We can ship alcohol to some countries ( NOT USA or Canada) via DHL, please contact us for more information. |
International epacket (Small Packet Airmail)
| Average Delivery Time | 7-9 days ( Depending on your country, COVID-19 delays may be in effect! Average time: 8~14 days. ) |
| Insurance | Up to 6,000 yen |
| Tracking | Included |
| Benefits | Especially good for light items, epacket is a very economical method that still arrives relatively quickly. |
| Limits | Max Length + Width + Height: 90 centimeters Max Length: 60 centimeters Max Weight: 2kg (2,000 grams) Printed Matter (books) Max Weight: 5kg (5000 grams) Please see our shipping calculator for exact limits for your country. For accurate epacket quotes, you need to know the package weight only. |
Small Packet SAL (Surface Airlift)
| Average Delivery Time | 2-6 weeks ( Depending on your country, COVID-19 delays may be in effect!) |
| Insurance | Up to 6,000 yen |
| Tracking | Included, but updates infrequently |
| Benefits | Cheaper than epacket and EMS but faster than Seamail. |
| Limits | Max Length + Width + Height: 90 centimeters Max Length: 60 centimeters Max Weight: 2kg (2,000 grams) Printed Matter (books) Max Weight: 5kg (5000 grams) Please see our shipping calculator for exact limits for your country. For accurate SAL quotes, you need to know the package weight only. |
Parcel Post Airmail
| Average Delivery Time | 7-9 days ( Depending on your country, COVID-19 delays may be in effect! Average time: 8~14 days. ) |
| Insurance | Up to 5kg: 11,160 yen 5-10kg: 15,170 yen 10-15kg: 19,190 yen 15-20kg: 23,200 yen 20-25kg: 27,220 yen 25-30kg: 31,230 yen For packages exceeding 200,000 yen in value, we will charge an additional 2800 yen handling fee (required by Japan Post) |
| Tracking | Included |
| Benefits | A good option for countries that may not support EMS but still need to ship large/heavy items. |
| Limits | A Standard (such as the UK, China, Hong Kong, Taiwan, Korea etc) Length + (Height+Width)*2 is less than 300 centimeters Max Length: 150 centimeters Max Weight: 30kg (30,000 grams) B Standard (such as USA, Australia, Brazil, Mexico etc) Length + (Height+Width)*2 is less than 200 centimeters Max Length: 105 centimeters Max Weight: 30kg (30,000 grams) Please see our shipping calculator for exact limits for your country. For accurate Airmail quotes, you need to know the package weight only. |
Parcel Post SAL (Surface Airlift)
| Average Delivery Time | 2-6 weeks ( Depending on your country, COVID-19 delays may be in effect! ) |
| Insurance | Up to 5kg: 11,160 yen 5-10kg: 15,170 yen 10-15kg: 19,190 yen 15-20kg: 23,200 yen 20-25kg: 27,220 yen 25-30kg: 31,230 yen For packages exceeding 200,000 yen in value, we will charge an additional 2800 yen handling fee (required by Japan Post) |
| Tracking | Included, but updates infrequently |
| Benefit | Cheaper than Airmail and EMS but faster than Seamail. |
| Limits | A Standard (such as the UK, China, Hong Kong, Taiwan, Korea etc) Length + (Height+Width)*2 is less than 300 centimeters Max Length: 150 centimeters Max Weight: 30kg (30,000 grams) B Standard (such as USA, Australia, Brazil, Mexico etc) Length + (Height+Width)*2 is less than 200 centimeters Max Length: 105 centimeters Max Weight: 30kg (30,000 grams) Please see our shipping calculator for exact limits for your country. For accurate SAL quotes, you need to know the package weight only. |
Seamail (Surface Mail) - Available upon Request!
| Average Delivery Time | 1-3 months ( Depending on your country, COVID-19 delays may be in effect! Average time: 3 months. ) |
| Insurance | Up to 5kg: 11,160 yen 5-10kg: 15,170 yen 10-15kg: 19,190 yen 15-20kg: 23,200 yen 20-25kg: 27,220 yen 25-30kg: 31,230 yen For packages exceeding 200,000 yen in value, we will charge an additional 2800 yen handling fee (required by Japan Post) |
| Tracking | Included, but updates very infrequently |
| Benefits | A very economical method for those who are not in a hurry. |
| Limits | A Standard (such as the UK, China, Hong Kong, Taiwan, Korea etc) Length + (Height+Width)*2 is less than 300 centimeters Max Length: 150 centimeters Max Weight: 30kg (30,000 grams) B Standard (such as USA, Australia, Brazil, Mexico etc) Length + (Height+Width)*2 is less than 200 centimeters Max Length: 105 centimeters Max Weight: 30kg (30,000 grams) Please see our shipping calculator for exact limits for your country. For accurate Seamailquotes you need to know the package weight only. |