Can you buy from a physical store or event ?
**Update: April 26th, 2022 — Our in-store pickup service is temporarily suspended due to high order volume. We hope to have it back up and available near the end of May.**
What are the fees?
We can only pick up from locations in metropolitan Tokyo or Yokohama. In addition to our regular fees, we charge 4000 yen per hour for pickups plus any travel expenses or entrance fees incurred.
Below are some estimates on the time and costs of travel to popular locations. These are just based on travel time alone and do not account for stores far from the station or lining up for purchases or events.
| Location | Hours | Train Fare (Round Trip) | Total Fee |
| Akihabara | 3 | 1580 yen | 13,580 yen |
| Ebisu | 3 | 1340 yen | 13,340 yen |
| Ginza | 3 | 1400 yen | 13,400 yen |
| Harajuku | 3 | 1280 yen | 13,280 yen |
| Ikebukuro | 3 | 1400 yen | 13,400 yen |
| Nakano | 3 | 1660 yen | 13,660 yen |
| Omotesando | 3 | 1340 yen | 13,340 yen |
| Shibuya | 3 | 1000 yen | 13,000 yen |
| Shinagawa | 4 | 1040 yen | 17,040 yen |
| Shinjuku | 3 | 1340 yen | 13,340 yen |
| Tokyo | 4 | 1400 yen | 17,400 yen |
| Yokohama | 2 | 440 yen | 8,440 yen |
Where can you not buy from?
We cannot purchase from the following locations :
- Comiket (Comic Market)
- Wonder Festival
- Animate Girls Festival
- Tokyo Disney Resort
- Locations outside of inner Tokyo or Yokohama
- Events with strict entry protocol (ex: lottery entry, ID required)