Regarding fake and used items
As a proxy-buying service, we help you purchase and ship to you the items you request. However, you should be aware of the following if you ask us to buy fake or used items.
Among the items you are interested in, you might request the purchase of a fake item. If we notice it, we usually notify our customers an item might be fake. However, most of the times, there is no way for us to know if an item is a counterfeit or not. Confirming the authenticity of the products does not fall within the scope of our services. We are not the manufacturer nor the seller of the product you request us to purchase.
We cannot hold the responsibility if the products you asked us to purchase happens to be a fake item. If you have any doubt regarding any item, we recommend thinking twice if you are willing to take the risk of getting a fake item before placing an order for it.
When you buy secondhand items, the seller usually states the product condition on the listing. When we receive the item, we check the items are conform to the description and we make sure they are not in a worst state than what they were listed as.
However, used items usually feature general ware such as small stains or loose threads. Unfortunately, those do not make items eligible for a refund. Most sellers on Yahoo Auctions or Mercari have a no-return policy for secondhand items and we will not be able to accept any return or proceed any refund for those items. We hope you understand.