Can I use your office address to send my package to?

Blackship ー a revolutionary package forwarding service

Visit, our sister service for Package Forwarding. This service is perfect for customers who can navigate and pay for items at Japanese stores on their own but just require a Japanese address. Blackship provides an address to send your packages to in Japan and then arranges shipping to you overseas.

Blackship and White Rabbit Express are two separate services, you do not need to sign up for both unless you require both Proxy Buying and Forwarding.

Need help with a purchase instea?

White Rabbit Express personal shopping assistants can purchase items on your behalf. Get started at  White Rabbit Express!

Frequently Asked Questions

What is Package Forwarding?

Package forwarding is a service which accepts packages on your behalf and then forwards them to your address overseas. Blackship specialises in receiving packages from Japan only, they cannot be used to receive items from outside Japan. Customers are required to create accounts, place orders, pay and speak with stores on their own, Blackship just assists with shipping the item from Japan to you.

If you need assistance with creating an account, placing an order or payment then you should use  White Rabbit Express instead.

What Methods of Payment Do You Accept?

Blackship accepts the same payment methods as White Rabbit Express. Payments can be made by Paypal, Visa, MasterCard, American Express and Discover via our secure payment gateway.

Can you consolidate several packages and ship them together?

Yes, Blackship can hold your packages (for up to 30 days) until multiple boxes arrive and ship them together. Consolidating multiple packages reduces the total weight, so you may save on actual shipping costs. However, unlike White Rabbit Express, Blackship charges a fee for consolidating packages together.

Can  Blackship accept a Cash on Delivery (COD) shipment?

Yes, Blackship can help cover any Cash on Delivery shipments. You can read more about that here at.

Rules & Restrictions

Package Size and Weight Limitations

Ensure the total weight and size of your package will not exceed the limit permitted for your country. Any item exceeding the limits of Japan Post will ship by Fedex only. 

Import/Export Restrictions

When using Blackship it is your responsibility to ensure that there are no laws or provisions against shipping your package from Japan to your country. We cannot accept any responsibility for a package which is rejected by Japan Post or by your local Customs authority.

Review these guidelines governing restricted items. Please contact Blackship at if you have additional questions or concerns about shipping something from Japan.

We have listed some local customs website you can check for more details regarding importing, if your country is not listed below please search for your local customs authorities web page online.


New Zealand:

Hong Kong:

Still need help? Contact Us Contact Us