What are your office hours ?

Orders can be placed on our website 24 hours a day, 7 days a week, all year round.

However, orders and emails are only processed during our office hours shown below. We usually process orders within 1-2 business days.

Day Hours
Monday 10am - 7pm JST
Tuesday 10am - 7pm JST
Wednesday 10am - 7pm JST
Thursday 10am - 7pm JST
Friday 10am - 7pm JST
Saturday Closed
Sunday Closed
Japanese National Holidays Closed

Can you buy items outside office hours?

Yes we can! If you need us to order an item that releases while our office is closed, we can arrange for a buyer to be online to make that purchase.

We charge an additional 2000 yen, non-refundable charge for this service. However, for items that sell out quickly, it is a good way to ensure the item is purchased in time.

If you need us to buy items outside of office hours, please submit your order a few days before the day you need us to purchase.

Still need help? Contact Us Contact Us