Can I submit a request for a pre-order item?
When do I need to pay for a pre-order?
We require payment upfront for all pre-orders. When you place the order with us we will review the order and then charge you at that time. We will charge our fees and the item price when the order is made. International shipping is charged once the item arrives at our warehouse.
Can I cancel a pre-order?
This depends on the store we purchase from. Most Japanese stores do not accept cancellations so therefore we also can not cancel pre-orders once we have ordered from the shop.
If the shop does accept cancellations then we can cancel an order made with us as well.
I'm ready to pre-order!
Great! The order process is identical to a normal order so click below to get started.